Communication
Lanten
The AI email co-pilot that brings your Street.co.uk data into Outlook, surfacing key information for every contact, drafting replies and suggesting CRM actions in one click.
Overview
Lanten is an AI email co-pilot for letting agents and property managers, built as a native Microsoft Outlook add-in. It recognises who's emailing (tenant, landlord, solicitor, contractor or applicant), pulls their live context from Street.co.uk, and surfaces the next best action for one-click approval: replies, contractor instructions, landlord updates and work orders, all without leaving the inbox.
Key Features
- Two-way Street.co.uk sync
Lanten pulls property, tenancy and contact data from Street.co.uk to inform every action, and writes back automatically, raising work orders and logging correspondence so the CRM stays the single source of truth, with no re-keying. - One-click actions on every email
Lanten reads each incoming email and prepares the response your team would have written (tenant replies, contractor instructions, landlord updates), each drafted with live Street.co.uk context, learning from your tone of voice and sent only once a team member approves. - AI chat across your CRM and inbox
Ask Lanten anything, in plain English. It searches your entire Street.co.uk record and email history together to surface answers and anything you might have missed (past conversations, open jobs, key dates and commitments) in seconds.
Key Benefits
- Hours back, every week.
No more jumping between inbox and CRM to find context or re-key updates. Lanten handles the admin so your team can focus on buyers, tenants and landlords, not tabs. - Faster responses, happier clients.
Tenants, landlords and applicants get accurate, personalised answers in minutes rather than days, every reply informed by the full Street.co.uk record. - Nothing slips.
Every email gets a next action, every action is logged, and compliance-critical messages are flagged before deadlines bite: a clear audit trail, straight from the inbox.
Getting started
Create your account for free at https://lanten.ai, then add the Lanten add-in to Outlook in just a few clicks. You'll be connected to Street.co.uk and up and running in minutes. Any questions, get in touch at support@lanten.ai.
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Ready to get started?
Book a 30-minute demo and see how Street connects to your whole tech stack.