Street pulls every portal enquiry into one live feed, flags the highest-value conversations first, and ensures nothing leaves the inbox unactioned.
Every enquiry. Categorised, assigned, and actioned — in one screen.
Portal emails pile up in shared inboxes with no ownership and no prioritisation. Street replaces the pile with a live, structured feed.
- Live portal feed: Rightmove, Zoopla, and OnTheMarket enquiries arrive in Street the moment they land — categorised by type, status, and property.
- Revenue opportunity identification: Every portal enquiry is automatically flagged when it contains a valuation, financial services, or viewing opportunity.
- Assign and respond in one screen: Enquiries are assigned to team members and answered by email or SMS without leaving Street.
From inbox to actioned — before the lead goes cold.
Automated follow-up
Street automatically invites applicants to book a viewing online immediately after enquiry.
SLA timers
Set response time targets for your team. Expiring SLAs surface in the feed so agents know which enquiries need urgent attention.
Bulk actions
Assign, update status, or send a mass reply to multiple enquiries simultaneously.
Applicant history in context
When an applicant enquires about multiple properties, Street surfaces their full communication history inside each enquiry.
Email tracking
Know exactly who has opened your responses and clicked your links.
It honestly feels like we're hacking the system, it's literally the press of the button.
Josh Gertler, Director — Normie Estate Agents
The Enquiry Centre is not a nicer inbox — it is a structured workflow.
40% of enquiries across the industry never get followed up
The Enquiry Centre is not a nicer inbox — it is a structured workflow.
- Template library: Save time and eliminate inconsistency with email templates built for every stage of the enquiry journey.
- Applicant self-booking: Automatically invite enquirers to book a viewing online at the point of first contact.
- Reporting on response performance: Branch and company-level analytics on enquiry volumes, response times, and conversion to viewings.