Privacy Policy

This privacy policy explains the types of personal data we may collect about you when you interact with us. It also explains how we'll store and handle that data, and keep it safe. It applies whenever you use our website at https://www.street.co.uk/ and any apps we offer for download.

We'll explain who we are, why we collect your personal data, how we use and share it, your rights as a data subject, and how you can complain if you need to.

Street Systems provides a customer relationship management ("CRM") tool for Members (estate agents and letting agents) to advertise available properties, govern transactions, and provide updates to their customers.

This policy applies to the personal data that Street Systems holds. A separate policy governs the arrangements between Street Systems and Members regarding personal data, which can be found in their terms of business documents.

Street Systems Ltd (company number 12168781, registered office 11-13 Spear Street, Manchester M1 1JU) operates the website. We collect, use and are responsible for certain personal information about you. When we do so, we are the 'controller' of this information for the purposes of the General Data Protection Regulation ("GDPR").

This policy relates to your use of our Site. Our Site may link to other third-party websites that provide ancillary services, such as Her Majesty's Land Registry. These third parties will have their own privacy policies and we recommend that you review them. They will govern the use of personal information which you submit or which is collected by cookies and other tracking technologies whilst using these sites. We do not accept any responsibility or liability for their policies.

We collect personal information about you when you access our Site, register with us, contact us, visit us, send us feedback, purchase or use our products and services, post material to our Site, communicate with Members, or complete surveys.

We may collect this information directly from you (for example when you register, contact us, or use our services) or indirectly (for example from your browsing activity and cookies). We may also receive information about you from Members who provide us with your details so that we can give you access to our CRM or send you emails on their behalf.

The personal information we collect about you may include:

We use this information to:

Our Site is not intended for children and we do not knowingly collect data relating to children.

If our business is sold or merged, or if our assets are bought or sold, personal data may be disclosed to a prospective buyer of our business. We will take appropriate steps to ensure the security and proper transfer of your data.

We need a legal basis to collect and use your personal information. We may rely on one or more of the following:

Property data

Information: Addresses, locations, images, asking prices, sales history, associated prices.

Source: Members or third parties such as the Land Registry.

We use this information to:

Legal basis: Legitimate interest, Contract.

Property data often ceases to be personal data over time and can remain available for the purpose of providing historical data such as previous sale or letting prices.

Personal account information

Information: Name, contact details, current residential address, details of properties of interest, information relating to the sale or let of property, communication details.

Source: You and Members.

We use this information to:

Legal basis: Legitimate interest, Contract, Consent (where applicable).

Storage: We will store your personal information for a period of two years after processing is complete for the purpose of service provision and monitoring market trends. Where we have your consent, we will store your personal data for a period of two years for the purpose of contacting you about other services from Street Systems' group of companies and third parties. After two years, your data may be retained in an anonymised form for the purpose of monitoring market trends.

Electronic device information

Information: IP address, MAC address of wireless network interface, user preferences on the Site.

Source: Technical data collected from your device when you use the Site.

We use this information to:

Legal basis: Legitimate interest.

Storage: We will store your personal information for a period of two years after processing is complete for the purpose of reviewing and monitoring patterns and trends on the Site. After two years, your data may be retained in an anonymised form.

We may share your personal data with third parties, such as Members or suppliers, where we have an appropriate legal basis to do so. This allows us to provide you with the Service and to offer you additional services or introduce you to service providers.

Some of these third-party recipients may be based outside the UK and EEA — please refer to the section 'Transfer of your information out of the UK and EEA' for further details.

We will share personal information with law enforcement or other authorities if required by applicable law. We will not share your personal information with any other third party.

We may transfer your personal information to countries outside the UK and the EEA. Where this is necessary, and the European Commission has not issued a formal decision that a particular country provides an adequate level of protection for personal data, the transfer will be subject to appropriate relevant safeguards (as permitted under Article 46 of the GDPR) which are designed to help protect your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

We will not otherwise transfer your personal data outside of the UK and EEA area or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

Cookies are small text files that are placed on your device when you use our website. We use "cookies" and similar technologies such as web beacons, action tags, and single-pixel gifs to collect information. We do this to recognise you and your device, store your preference information, and improve your experience of our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We would like to send you information about products and services of ours which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, SMS, or automated calls.

We may also share your information with selected third parties so that they can send you information about their products and services, depending on whether you have agreed to this.

We will ask whether you would like to receive marketing messages when you tick the relevant boxes (for example, when completing a registration form on our site).

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

Under the GDPR, you have a number of important rights free of charge:

Transparency: You have the right to be informed about how we use your personal data. You can object if you believe any activities we carry out with your personal data are not covered in this Privacy Notice.

Access: You can ask us what personal information we hold about you and request a copy of that information free of charge. Where requests are speculative, excessive, or repetitive, we may charge a reasonable fee based on the administrative costs of providing the information.

Objection: You can object to our processing of your personal data in certain situations. However, this right does not apply in all circumstances — for example, where we are required to process personal data in order to provide the Service and as required by our contracts with Members.

Withdraw consent: Where processing of your data is based on your consent, you can withdraw that consent at any time. If you withdraw your consent, we may not be able to provide certain services to you.

Rectification: You can request that we correct any personal data we hold about you that is inaccurate or incomplete.

Erasure: You can request that we delete any personal data we hold about you where it is no longer necessary for us to retain it, where you have withdrawn your consent (if applicable), or where there is no lawful basis for us to retain it.

Restriction: You can request that we restrict the use of your personal data where you have requested erasure or have objected to our use of it.

Data portability: You can request a copy of the personal data we hold about you in a commonly used electronic form, so that you can easily transfer it to another party, or (where technically possible) to a third party.

Appeal: If you are not satisfied with the way your personal data has been handled, you can contact us and we will try to resolve the issue. If you are not satisfied with the outcome, you have the right to make a formal complaint (see 'How to Complain' below).

To exercise any of these rights, you should:

For further information on your rights under the GDPR, please refer to the UK Information Commissioner's Office (ICO) Guidance on individuals' rights under the GDPR.

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

We hope that we can resolve any query or concern you raise about our use of your information. The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Economic Area (or EEA) state or the UK where you work, normally live, or where any alleged infringement of data protection laws occurred.

The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint/ or telephone: 0303 123 1113.

Last updated: 10th January 2026.

This privacy policy may change from time to time so please check this page frequently to ensure that you are happy with any changes. We will post any changes to this privacy policy on the Site.

Your continued use of the Site will be deemed acceptance of any changes to the privacy policy, except where an update to your consent is required in which case we will ask you to consent to the changes.

Please contact us if you have any questions about this privacy notice or the information we hold about you.

Email: hello@street.co.uk

Address: 11-13 Spear Street, Manchester M1 1JU

Phone: 0333 009 3809