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Support

Outstanding support to maximise your success.

Our game-changing CRM is backed by award-winning customer support from onboarding to ongoing account management.

here to help

Instant support via live chat.

In an industry typically associated with long response times, we vowed to be different. So, if you ever need help, a member of our team will be here for you.

45 second response time

Our next-generation CRM is backed by next-level customer service. We average a superfast response time of just 45 seconds on our live chat facility.

No chatbots, just real people

Don’t worry, you’ll always get a helpful response from a real person within the Street.co.uk team - saving you the time and frustration of going round in circles with a chatbot.

cutsomer support

Always on hand and happy to help.

Our Customer Success Managers are never far when you need help or support. You can reach out in a variety of ways, whichever is most convenient for you.

Email.

Prefer to drop us a quick line? No problem! We proactively monitor our customer service inbox, so your enquiry will be picked up straightaway.

Telephone.

We love having real conversations with our clients! If you ever have a question or issue, feel free to pick up the phone because we’ve always got time to speak.

Support ticket.

If you have an issue or enquiry, users can fill out a support ticket in their Street.co.uk and get a quick response from a real person.

FEATUREs

Resources at your fingertips.

Street.co.uk is all about making an agent's life easier - that’s why we have a whole host of brilliant resources and helpful information available on-demand.

StreetWise tutorials

In your account, you and your team can access tutorial videos on every aspect of Street.co.uk. Whether you’re learning how to use the system or just refreshing your memory, these videos are always available and updated whenever a new feature is launched.

News and insights

Hear about the latest industry news, exclusive market insights and exciting Street.co.uk developments by checking out our blog or subscribing to our free newsletter. We have all the knowledge you need to stay on top of the competition.

RECOGNITION

Street Group’s trophy cabinet

From day one, our mission has been to transform the way that agents operate through world-class technology… and we’re being publicly recognised for doing just that. Our awards are proof that we’re achieving extraordinary results and outperforming our competition.

2021

Best EA Supplier Guide 2021

Rated: Excellent

2021

Best Companies 2021

Ranked 24th: The UK's 100 Best Small Companies To Work For

2020

Prolific North Tech Awards 2020

Winner: Best Use of Data

2020

ESTAS 2020

Winner: Best Instruction Generation Tool

2019

Prolific North Tech Awards 2019

Winner: Tech Company of the Year