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STREET RESOURCES

Case Studies

Don't just take our word for it, here's what Street.co.uk agents have to say in a collection of case studies, videos, testimonials and ESTAs reviews.
With more than 25 years of experience in the lettings industry, I have had the opportunity to work with various CRM providers.

I can assert with confidence that the level of customer service offered by Street is unparalleled.

The exceptional dedication demonstrated by their front-facing representatives is greatly valued. I would also like to express my gratitude to the diligent team that works tirelessly behind the scenes to provide support to customers like myself.
Emma Mills - Axiom Property Group
Our experience from the beginning has been positive and remains so two years down the line.

A forward thinking tech company who are easy to communicate with, responsive, genuinely engaged with customer feedback, continue to develop and improve their offering and ultimately deliver a great product at a fair cost.

We'd looked at a number of CRM's when we made a change from our previous supplier and Street was (and is) head and shoulders above the rest.
Roly Matthews - Grosvenor
Great software, we've made local market share gains because of it.
Kristian Derrick - Ashtons
"The search for the perfect all-in-one solution is finally over."
Harvey W. James Lettings and Property Management
I have been using Street for just over a year now. The system is brilliant, very intuitive and offers all the modern tech that you would expect plus more.

The aftersales system is second to none with answers to you questions in minutes and that's no exaggeration. I would highly recommend to any agent
Andrew Drake - Mansell McTaggart
Street are a breath of fresh air that stays fresh. The speed of development of their platform is eye watering.

The support is first class - and that's usually the most disappointing part of a third party provider. Finally a supplier that not only lives up to their promises, but exceeds them over and over.
Andy Tyrer - Jackie Oliver & Co
Market leading technology that serves sales and lettings businesses brilliantly!

Amazing speed of response to live chat queries, and if you do need to call Street they are 100% bang on it. Outstanding!
Timothy May - Breckon & Breckon
Incredibly happy with the system, it has completely transformed our working day makings us more efficient and professional.

It has been a huge upgrade from our previous system and is constantly improving!

The customer service has been brilliant and the team are always on hand to offer support when needed. We haven’t looked back since switching to Street and would highly recommend!
Abby Bowden - Alex Jones Sales & Lettings
Street were so great from my initial enquiries (and many questions) through to onboarding. They were patient, informative and explained everything clearly.

Their onboarding is so clever, I am a small company and a new start company so I didn't have clients to transfer, but if I did I could tell they had thought of everything! Add to that you have dedicated support and instant chat available, they really 'get' estate agency.
Susan Gregory - Turners Oak
Street always give five star customer service. Whenever I or a member of my team have an issue with the CRM, they help to resolve the problem quickly.

They are always open to suggestions for improvement and have implemented many of the suggestions my team has submitted. They are constantly improving the service and product they offer. I would recommend them to any agent!
Sarah Lawrence - Chris Davies Estate Agents
We've been really impressed with the system! We had several recommendations for improvement, and it's great to see how well customer feedback is taken on board.

The sales process has been incredibly efficient, and we've noticed a significant improvement in the lettings side over the past few months since we joined. Overall, it's been a great experience!
Natasha Wright - Simply Estates
What happened when an independent agency shut the door on their old CRM and invited in Street.co.uk.
Grayson Florence Estate Agents
The software has been a game changer for us and has made things so much easier and streamlined for our team.

The whole team are really helpful, friendly and approachable.
Jo Blow - Stones Young Sales and Lettings
Street have been amazing since the start and they are always communicative with support that is second to none.

Everyone in the team is incredible and they never fail to listen to our feedback to improve the product and make it perfect for our use cases. I couldn't recommend them any higher.
Alex May - Martyn Cox & Company
We have been using Street for a year now. It is a phenomenal system that is intuitive and easy to use.

The exciting part is that the innovation keeps going and new integrations and features keep on coming.
Lizzie Burt - Chinneck Shaw
The one-branch agency that invested in tech to dominate their local market.
Eden Estates
Street are in my opinion ahead of all of the competition.

Street has revolutionised our Sales business and the same is now happening to our Lettings business. There are too many outstanding features to mention here but I cannot recommend Street highly enough.
Gareth Ashington - Ashington Page Ltd
Street has transformed and streamlined our workflow, allowing us to focus on agency tasks, not time-consuming admin.
Mark Ross - Redbrik
I love the system and all the staff are very helpful when I am struggling or have an issue with something. They're ears open when it comes to suggesting new ideas to them. The new dashboard is a personal favourite along with the lettings side.
James Courtney - Domus Partners
We've been with Street for two years now and have never been disappointed. From the system migration to ongoing support, it's always instant, personable, resulting in a positive outcome.

Not only that, but whilst previous systems stood still in the years we had with them, Street are constantly updating, improving... which is very refreshing.
Richard Channing - Atwell Martin
Couldn't recommend Street.co.uk highly enough. Great platform that is constantly being updated and everyone I have dealt with has been so helpful.

Support is a real highlight with almost instantaneous response. From the previous CRM we were with this is a night and day difference, it is how a CRM should work in the modern age!
Luke Thirkettle - Stratfords Residential Lettings Ltd
The whole team are truly amazing, very informative and supportive during the whole process; from initial contact with the sales team, through to the onboarding team and then ongoing with the technical team .

Then there is the system itself, well it is by far the best CRM and blows the pants off any system I have used in last 24 years. Thank you Street.
Natalie Davies - Natalie Christopher Estate Agents Limited
By far, the best company I have ever dealt with throughout my journey as a business owner for 9 years, I love how they listen to agents, and adapt to what agents need rather then assuming what they need.

Plus, they support you perfectly and are genuinely nice people.
Nicholas Cheshire - Nest in Essex
Street has been a game changer for Myrings!

It’s more than just a CRM, it’s a strategic partner that helps you with every aspect of the job! A great team to work with, supportive and responsive!
Gemma Myring - Myrings
We have been using Street for two years, and it has got better and better, we have been very impressed.

Suggestions which we think would improve the service have been implemented.

It is far better than the system we used before and the support it much more accessible and any issues are resolved quickly via the online chat function. I would recommend Street to any estate agent as it has made everything easier to deal with.
Martin Buszard - Sutherland Reay
Excellent bit of software which I'd highly recommend. They are continually developing to add new features, and most importantly they listen to agent feedback.
James White - McCartan Lettings
We receive absolutely incredible support from Street! The team responds quickly with advice and solutions. The team are all friendly and offer incredible customer service. .
Samantha Fletcher - Pelham James Unique Homes
From clunky software, to top-class mobile technology.
Stephen Tew Estate Agents
Sensational! We've been incredibly impressed with the service from the team in our CRM changeover journey.

Switching CRMs is a daunting task and the level of upheaval it causes often scares businesses off the idea, but the candid and can-do attitude they have both displayed has made this manageable and smooth.
Ben Steer - Tim Russ & Co
Street are amazing! So reactive and progressive. We are so happy to be using them.
Tracey Ashington - Ashington Page Estate Agents
The support that Street give us is incredible and they are always quick to respond and our issues and questions are answered immediately with no problems at all.

We love using Street and would highly recommend the whole system and customer service to anyone wanting an easy and supported system in the job we do.
Zoe Wotton - Chamberlains
"You might say "Streets Ahead" of them all."
Snapes
I've been thoroughly impressed with this forward-thinking software company. From the start, the installation process was smooth and intuitive.

The support team has been outstanding—quick to respond, knowledgeable, and truly invested in helping us get the most out of the software.

With regular updates and valuable new developments, the product continually improves, proving its value over time. I highly recommend this company to anyone looking for a reliable, user-focused software solution backed by a supportive team.
David Crooke - Pelham James Unique Homes
I investigated many CRM providers over the course of 12 months and found by a far margin that Street were the most informative and helpful, enabling me to make the best decision for my business.

The pre-planning and onboarding process was outstanding and the after care has been superb. I couldn't recommend them enough.
Kate Taylor - Taylor & Co
The Street team are exceptional and the CRM they have created is outstanding Simply a joy to use All the team are friendly , knowledgeable and helpful and are continually evolving the CRM to new heights
Alan Batt - Alan Batt Sales & Lettings
Great web app and design, I'd say the "Apple" of the letting agency software! I spoke with many and Street looked one step above all the others.

Looking forward: - open banking - more automation (e.g. integrate TDS, pull council tax cost, not just the band, pull the council, square meters from the EPC, automatic reminders for late payments...)
Daniele Olmeda - Deep Sourcing Lettings
"Street has completely transformed how I manage my real estate business."
Wilson Estate Agents
Street is a fantastic CRM in functionality and style. What really sets it apart from other CRMs are its employees - from the dev team to online support.

Everyone is super friendly, responsive and helpful!
Emily Jones - Number One Property Management
Switching to Street from our existing CRM provider was great, the Street team told us exactly what to expect from the process which in turn, helped us to manage our expectations and our stress levels!

We are pleased to now be up and running with our new platform, and even now when we have some silly questions or there is something we're not too sure on, the support team are excellent.
Millie Waterhouse - Henry Adams
Setting up or changing CRM is no small task. Aside from the workload, the education, training and learning required is significant.

Overall a fantastic experience so far from everyone we have encountered at Street, ensuring that the process is as smooth as it could be.
Kristian Fitchett - Bartlett & Partners
Setting up or changing CRM is no small task. Aside from the workload, the education, training and learning required is significant.

Overall a fantastic experience so far from everyone we have encountered at Street, ensuring that the process is as smooth as it could be.
Kristian Fitchett - Bartlett & Partners
Navigating through the intricacies of customer relationship management can often feel like traversing a labyrinth. However, Street simplifies this journey with its user-friendly interface and seamless design.

From logging interactions to managing leads, every task feels intuitive and straightforward. Whether you're a tech-savvy professional or a novice entrepreneur, getting started with Street is a breeze.

And the Support Team is just a few clicks away receiving assistance in 30sec of reaching out. We have timed it!
Shriti Shah - Oyster Properties
As a prominent estate agency, efficiency and organisation are paramount to our success. We have been using Street for the past year, and it has undeniably revolutionised the way we manage our operations.

This comprehensive software has proven to be an invaluable asset to our team. The staff are incredibly helpful and the online chat bot is superb!
Laura Wilkinson - Home and Manor
The team at Street have been fantastic from start to finish. The team on live chat are quick to respond, informative, knowledgeable and always happy to help.

Coming from a CRM that was impossible to get hold of and took days to respond, having a team like Street responding within 2-3 minutes of asking a question with a full and detailed response is invaluable for an estate agent.
Luke Savins - Minors & Brady
Street has changed the way we do business and the service we can provide to our clients - the way the team work with us to provide an effortless and seamless service is top notch!
David Florence - Grayson Florence
Street has been great from the beginning. Such a modern system, far superior than other i have used.

AI & photo editing are fantastic. Chat guys are always very helpful. I must mention Amy who is always at the end of the phone when i need her!!
Kate Robson - Kate Robson Estate Agents
Street are innovative and responsive, their chat function works brilliantly to answer any queries that you have and we have moved both our lettings and sales functions across to them.

The staff are friendly and polite and they continuously try to improve their service to us.
Chelsey Earnshaw - Absolute Sales & Lettings
The dramatic rise from unknown start-up to top-tier agent in 18 months.
Number One Real Estate
The system is like a breath of fresh air, it is very intuitive and easy to use without hours of training. Any issues the Street bot help is actually helpful and that in itself is unusual, you can also always speak to a member of the team who responds swiftly and deals with any queries.

Updates seem to happen frequently and they are always looking at ways to enhance the system. I have used numerous systems in the past and there have always been so many compromises but not with Street.
Sarah Ellis - Lockstones Estate Agents Ltd
I LOVE Street! Being a newbie to the industry meant I had the opportunity to really shop around for a CRM.

Hands down Street is not only the best. It's easy to use, fast for support and brilliant for the customer journey.
Gavin Richardson - MG Estate Agents