Prompt responses drive more business.
Ensure your team responds to enquiries in a timely manner by setting a service-level agreement. The clock will start ticking as soon as an enquiry appears in Street.co.uk, so your agents know exactly how long they’ve got to reply.
Find out how your agents are performing by tracking your enquiry response times - giving you greater oversight of your customer service standards and enabling you to motivate your team if needed!
Strike whilst the lead is hot with auto-responses.
Don’t let leads go cold. Keep them warm and engaged by automatically sending responses to enquiries in and out of office hours.
Street.co.uk sends an email to applicants with the option to book a viewing online - instantly securing each lead, while reducing the amount of admin your agents have to complete.
Every enquiry instantly prequalified.
Gain invaluable bits of information with every single enquiry that your agency receives. Street.co.uk instantly prequalifies applicants before allowing them to book a viewing online.
Immediately know key details about an applicant’s buying and financial position, enabling you to efficiently prioritise your call list and offer tailored advice to support your client.