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Enquiry Centre

Live feed of portal enquiries.

View and manage all of your property portal enquiries in one place for total ease and never miss a business opportunity again.

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Easily manage all of your portal enquiries.

Did you know 40% of all enquiries never get followed up? The Enquiry Centre makes it super easy for agents to view and manage every enquiry from the online platforms - so nothing gets missed or forgotten.

View enquiry cards.

From the number of bedrooms and bathrooms to listing price and tenure, agents can see all the key details at a glance - so you don’t have to remember every fact about every property.

Assign to team members.

In just a click, you can assign enquiries to individual team members which will appear in their dashboard and list of outstanding tasks.

Send a response.

Without having to navigate away from, you can instantly send an email or text message response straight to the applicant and close the enquiry once it’s been dealt with.


Prompt responses drive more business.

Ensure your team responds to enquiries in a timely manner by setting a service-level agreement. The clock will start ticking as soon as an enquiry appears in, so your agents know exactly how long they’ve got to reply.

Find out how your agents are performing by tracking your enquiry response times - giving you greater oversight of your customer service standards and enabling you to motivate your team if needed!


Strike whilst the lead is hot with auto-responses.

Don’t let leads go cold. Keep them warm and engaged by automatically sending responses to enquiries in and out of office hours. sends an email to applicants with the option to book a viewing online - instantly securing each lead, while reducing the amount of admin your agents have to complete.


Every enquiry instantly prequalified.

Gain invaluable bits of information with every single enquiry that your agency receives. instantly prequalifies applicants before allowing them to book a viewing online.

Immediately know key details about an applicant’s buying and financial position, enabling you to efficiently prioritise your call list and offer tailored advice to support your client.


Send personalised emails in just a click.

Create once and reuse whenever.

Save time, reduce errors and stop typing the same emails over and over. allows you to create reusable email templates for you, your branch or your whole company.

Emails that are automated yet personal.

Add that personal touch to your email templates with bespoke merge fields - enabling you to craft and automate any regular messaging.

View open rates and clicks.

Discover the live status of all automated and manual emails sent from your account and find out who has engaged with your correspondence.