Next-level reports. First-class service
What it is
An AI system that automatically collects viewing feedback, analyses sentiment and themes across all comments, generates branded PDF reports with summarised insights, and creates data-backed pricing recommendation emails, turning raw feedback into actionable intelligence.
Who benefits
Negotiator. A one-click feedback summary gives you a customised report and an AI-drafted email backed by real data, so every seller conversation has substance.
Seller. A branded report showing real feedback from real viewers, alongside data-driven pricing recommendations sellers can trust.
Branch Manager. Portfolio-level sentiment analysis that surfaces pricing patterns and turns feedback into market intelligence at scale.
Dozens of comments, one clear summary.
Twenty viewers and thirty feedback comments, all read by the AI to generate a single paragraph that captures the essence.
100%
Feedback gathered automatically through the Street.co.uk Client App, with SMS and email prompts after every viewing.
Data
Dozens of comments turned into actionable intelligence with sentiment analysis you can act on.
Trusted
Branded PDF reports and fully customisable emails that make every pricing conversation data-backed.
Feedback becomes data, data becomes confidence, and confidence sells properties.
Price adjustments happen faster when they're backed by real viewer sentiment, which means properties sell sooner and negotiations run smoother. You build credibility with your sellers, and far fewer listings need multiple reductions.
Never miss viewer feedback again.
The moment a viewing ends, the viewer is prompted via SMS and email to leave feedback in the Street.co.uk Client App, where response rates are high because the request is immediate and the form is simple. Agents can still pick up the phone for the personal touch, and anything they note down is collated into the same report alongside the app-submitted feedback.
- Automated prompts: SMS and email notifications fire right after the viewing, pointing viewers to the Client App to share their thoughts while sentiment is still fresh.
- High response rates: An immediate request and a simple form mean viewers actually reply, so you capture sentiment while it matters.
- Your notes, in the same report: Agents can still call clients directly for the personal touch, and any feedback they record sits alongside the app-submitted responses in a single report.
- Customisable messages: Craft your own feedback request so the tone always matches your brand.
Dozens of comments, one clear summary.
Twenty viewers. Thirty feedback comments. AI reads all of them and generates one paragraph summary capturing the essence. It automatically categorises sentiment: price objections, positive features, location feedback, condition concerns.
- Sentiment analysis: AI identifies themes like price too high, love the kitchen, or concerns about parking, and breaks them out as percentages.
- Actionable insights: The summary tells you exactly what viewers think, with no interpretation needed.
- Pattern detection: When the same complaint is repeated across viewings, the system flags it as the pattern to act on.
One click to a fully branded report, and an email you stay in control of.
Click "Generate Report" and the system creates a fully branded PDF that pulls together viewer feedback, sentiment breakdown, portal performance from Rightmove, interest levels, and the marketing effort behind the listing, giving your clients a depth of insight few competitors can match. Alongside it, the AI drafts a customisable email with a data-backed pricing recommendation: "64% of viewers cited price as a concern. We recommend a 2.5% reduction to align with market sentiment." You stay in control. Edit the wording, adjust the recommendation, personalise before sending. The AI drafts, you approve.
- Branded PDF: Your logo, your colours, a professional layout that shows your agency's commitment and service value at a glance.
- Portal performance: Rightmove listing activity displayed in full, including Summary Views and Detailed Views, so clients see exactly how their property is performing online.
- AI-written recommendations: The system drafts a pricing recommendation email backed by data and written in a professional tone, ready for you to review.
RELATED FEATURES
Frequently asked questions
That's normal. Response rates are high, but not 100%. Agents can add feedback manually (for example from a follow-up phone call), and anything you add sits alongside the app-submitted responses in the same report.
Yes. Upload your logo, choose your colours, and tailor the sections to your agency. Design your template once, then generate reports automatically from there on.
It's accurate on clear statements, and you can edit the summary or sentiment breakdown before sending. It's a starting point that saves hours of manual work, not a replacement for your judgement.
Email tracking is built in, so you can see when the recipient opens it and when they click through, giving you full engagement visibility.