Sign more instructions on fees you set.
What it is
Flexible Fees is a fee menu built into Street.co.uk. Set your top and bottom rates, and Street.co.uk builds the payment options between them. At the valuation, walk the vendor through the menu in the Street Agent App, they pick the option that suits them, and the agreed fee lands in the newly designed valuation report ready to instruct in a click. Every option is one you priced, and nothing goes below the bottom rate you set.
Who benefits
Valuer. Walk into every valuation with a menu, not a number to defend. Every option on the menu is one you priced, your headline rate stays intact, and the instruction does not walk to the agent down the road.
Branch manager. Set the fee structure once for the branch. Every option earns at or above what you charge today, with no ad-hoc concessions at the doorstep.
See Flexible Fees at a valuation.
Set up once
Set your top and bottom rates and Street.co.uk builds the flexible options in-between.
Live at every valuation
The menu opens in the Street Agent App, ready to walk the vendor through the options that suit them.
Instruct in a click
The agreed fee lands in the vendor's valuation report, ready to sign.
Fee resistance is where a lot of instructions get lost. Turn a difficult conversation into a win-win outcome with Flexible Fees.
A menu turns the fee conversation positive.
Vendors expect flexibility. Present a menu of fees you set, where every option earns the same or more than your normal fee. There is nothing to negotiate against, your headline rate stays intact, and the instruction does not walk to the agent down the road.
- A menu, not a number: No Sale - No Fee, Half Now - Half Later, or Prepaid - the choice is theirs.
- Every option is one you priced: Nothing on the menu sits below the rate you set.
- Nothing to negotiate against: The conversation turns from defending a number to choosing between options.
Set the deals that suit you, provide choice to your vendor.
- Your fee is your floor: Nothing on the menu goes below the bottom rate you set.
- Prepaid portion earned at instruction: Cash forward on the listings vendors back themselves.
- More per deal, paid sooner: The higher the upfront tier the vendor picks, the more you take overall and the sooner it lands.
Vendors who pay stay.
A vendor with money on the table is working with you, not against you. They price realistically, take your advice, and pull in the same direction to get the deal over the line. The result is fewer withdrawals and instructions that hold together from the valuation through to completion.
- Money on the table means commitment: Vendors who prepay engage differently. They pull with you, not against you.
- Realistic pricing: A committed vendor is more likely to price to sell.
- Better advice-taking: They listen when you say drop the price or accept the offer.
- Fewer withdrawals: Instructions that stay signed all the way to completion.
RELATED FEATURES
Frequently asked questions
In Settings, set your top rate (your headline No Sale, No Fee rate) and your bottom rate (the lowest rate you would accept for full upfront payment), and name your tiers. Street.co.uk builds the payment options between them. Five minutes, once.
At the valuation. Open the fee menu in the Street Agent App and walk the vendor through the options. They pick the structure that suits them, and the agreed fee flows into their valuation report.
Your bottom rate is a floor you set with intention, not a fudge at the doorstep. Nothing on the menu goes below the rate you chose. Set your normal fee as your bottom rate and every option the vendor can pick earns you the same or more than you charge today.
No. The agent sets both rates. Nothing goes below the bottom rate the agent chose, and the headline rate at the top of the menu is still your fee. The menu is a pricing tool, not a discount tool.
The prepaid portion of any tier is earned at instruction, when the vendor signs, not at completion. Cash forward on the listings vendors back themselves.
Yes. Set the fee structure per branch so every valuer in the branch works from the same on-brand menu. One standard, applied everywhere, with no drift.
Only if they choose to. The top of the menu is always No Sale, No Fee at your headline rate. Vendors can pick that option and pay nothing until the sale completes, or opt for a structure that reduces their total in exchange for paying some or all of the fee at instruction.
No. Flexible Fees is built into Street.co.uk. Settings, the Agent App, and the valuation report are the tools you already use. Set your rates once and the menu is on screen at every valuation from tomorrow.