1. Save time and money on tenant maintenance with AI

It’s no secret that property maintenance can be a major source of stress for tenants, especially when delays or miscommunication occur – but it’s also a huge sticking point for landlords. So much so, in fact, that 63% of recently surveyed landlords said they instruct letting agencies purely so they “no longer have to deal with repairs”.

With landlords expecting their letting agent to take care of property maintenance efficiently (and cost-effectively), your agency can’t afford to slip up in this area. 

The good news is that there are AI tools out there that can simplify this process. 

How AI can help:

• Self-serve maintenance reporting: Tools like Street AI Maintenance allow tenants to log maintenance requests on their app, complete with photos or videos for clarity. AI tools then analyse the issue and provide troubleshooting advice where possible, reducing unnecessary callouts – and cutting your inbound maintenance requests by up to 20%.
• Automated triage: Once a maintenance issue is logged, AI prioritises the request based on urgency and directs tenants to the right services if it’s an emergency. This ensures prompt, 24/7 resolution – without requiring constant agent oversight.
• Real-time updates: Tenants receive notifications on the status of their requests, improving transparency. Landlords, in turn, benefit from knowing their property is well-maintained without having to micromanage the process at all.

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2. Give your portal listings a boost – and get properties let faster

For letting agents, creating compelling property listings is a key step in securing high-quality tenants quickly, and making sure landlords enjoy consistent rental income. 

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How AI can help:

• Compelling property descriptions: Tools like Street AI enable agents to craft compelling property descriptions, optimised for online portals, in a matter of minutes. This speed and quality mean letting agents can get listings live faster, attracting the interest of quality tenants sooner.
• Professional-quality photos: Street’s AI Image Enhancer can brighten dull skies, adjust poor angles, and fix bad lighting, so you can secure more viewings.

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3. Keep landlords in the loop with AI-powered Listing Performance Reporting

For letting agents, maintaining transparent communication with landlords is key to building trust and showcasing the effort your agency is going to to market their property. 

However, with a demanding schedule and ever-growing to-do list, agents may struggle to find the time to manually gather portal data, viewing feedback and put together a report. 

How AI can help:

• Comprehensive performance insights: Street.co.uk’s Listing Performance Report feature uses AI to instantly collate and analyse viewing feedback, including pricing sentiment – giving landlords detailed visibility into how their properties are performing.
• Actionable recommendations: With help from the real-time data gathered by AI, letting agents can collaborate with landlords to improve listing strategies, such as adjusting pricing, refining descriptions, or enhancing property photos, to attract more quality tenants.
• Automated email content: Street AI can automatically generate email subject lines and body copy, making sending each report effortless for agents. 
• Customisable branding: Agents can personalise the reports to reflect their agency’s brand, tailoring content to match the landlord’s preferences and reinforce the professional relationship.

Street.co.uk’s Listing Performance Reports empower letting agents to provide landlords with clear evidence of their efforts, maintain regular communication, and position themselves as proactive advisors with data-driven recommendations. By leveraging AI in this way, agents can drive stronger client relationships and ensure properties are let faster in a competitive market. 

Why AI is a game-changer for letting agents

Put simply, AI is already revolutionising the way letting agents manage their day-to-day tasks.  

By automating time-consuming processes, such as maintenance reporting and property performance tracking, AI tools like those from Street.co.uk free up agents to focus on what truly matters — building trust, securing long-term tenancies, and maintaining a positive local reputation.

AI-powered tools like Street.co.uk’s streamline essential operations, such as reducing inbound maintenance requests by up to 20% with intelligent reporting systems that filter, prioritise, and handle minor issues automatically. This efficiency ensures landlords are informed promptly about significant concerns, without being overwhelmed by unnecessary updates. 

Similarly, AI helps agents save hundreds of hours by automating repetitive tasks like generating property descriptions or analysing portal performance. The result? Agents have more time for meaningful, human-centered interactions with landlords and tenants.

These tools also support agents in upholding their agency’s reputation by improving responsiveness and accuracy. For example, AI can help agents identify potential problems faster, enabling proactive solutions that keep tenants satisfied and landlords reassured. Happy tenants are more likely to stay longer, ensuring stable rental income and reducing costly void periods for landlords.

Ultimately, AI doesn’t replace the human element — it enhances it. By taking care of the administrative heavy lifting, letting agents can devote more energy to expert decision-making, personal communication, and relationship building. This combination of technological efficiency and human connection is the key to keeping landlord clients happy, fostering loyalty, and growing a reputable letting agency in today’s competitive market.

Want more information about how AI can help your letting agency win more landlords and manage property maintenance more efficiently? Read our recent guide here.